Häufig gestellte Fragen (FAQ)
Digital sick notes – fast, secure & legally compliant?
✅ Yes, after you have successfully submitted the immediate report for the employee, they can start working immediately – even on weekends and public holidays, 24/7.
Can I cancel an employee if they don't show up for work or if I change my mind?
✅ Yes, you can easily cancel an already submitted immediate report. Each cancellation also costs €6.50 (plus VAT).
How much does an immediate report cost?
✅ Each immediate report costs €6.50 (plus VAT) – no subscriptions, no hidden fees.
Is the immediate report legally secure?
✅ Yes, the immediate reporting system meets all legal requirements and ensures a secure and legally compliant transmission.
Will I receive confirmation after submitting an immediate report?
✅ Yes, you will receive a PDF confirmation via email, or you can access and download it directly from the dashboard.
What should I do with the confirmation?
✅ The confirmation serves as proof of successful reporting. You can access it anytime in your mailbox or the dashboard.
Can I report multiple employees at the same time?
✅ Yes, with the immediate reporting system, you can register multiple employees at once, making the process more efficient.
How can I pay for the immediate report?
✅ Payment is made online through secure payment methods such as credit card, PayPal, Sofortüberweisung, or Klarna. You can find your invoice in the dashboard or your mailbox.
How can I register once, and what do I need for it?
✅ Registration is simple with your company number and email address. We will apply for authorization on your behalf at the SV reporting portal.
📩 Within a few days, you will receive an activation code by email.
🔑 Enter this code after logging in – then you can send unlimited immediate reports!
Is there an API solution for companies?
✅ Yes, we offer an API interface that allows you to integrate immediate reports directly into your system.
📌 If you are interested in an API integration, contact us for technical details.
Are there volume discounts for large numbers of reports?
✅ Yes, companies with a high reporting volume benefit from attractive volume discounts.
💡 Simply contact us to receive a personalized offer!
📞 Any questions?
📩 info@sofortmelder.de
📞 Hotline: 0174 4042227